Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
communication and teamwork skills to:
assist others to operate equipment or programs
seek assistance from multimedia specialists
work collaboratively with colleagues
initiative and enterprise skills to develop recommendations regarding multimedia equipment and programs
literacy skills to:
follow online help instructions
interpret equipment information manuals
problem-solving skills to identify and rectify routine operational problems with multimedia equipment
research skills to seek information on available equipment and programs
self-management skills to:
prioritise work tasks and meet deadlines
follow workplace procedures
technology skills to:
set up multimedia equipment and programs
use the general features of commonly used equipment and programs.
Required knowledge
range of current multimedia options relevant to the work context at a generalist level
features and general operating functions of different multimedia options
common faults and ways of rectifying these in multimedia equipment and programs used
scope of repair and maintenance activities that can be undertaken without specialist assistance
sources of information on multimedia equipment and programs
conditions of current licences and equipment maintenance agreements.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Multimedia equipment and programs are constantly changing, and the range used will depend on the workplace and may include both hardware and software: | audio technologies, such as: amplifiers CDs microphones podcasts CD burners computer games current and emerging web technologies data projectors digital and satellite television technologies digital cameras gaming consoles high definition and 3-D televisions interactive whiteboards online media technologies, such as laser shows personal computers, laptops, hand-held devices and organisers scanners set-top boxes software programs video technologies, such as DVDs. |
Work health and safety issues may relate to: | electrical and fire safety ergonomic working arrangements in relation to furniture and equipment safe manual-handling practices safe storage of chemicals and harmful substances use of personal protective equipment (PPE) use of mechanical aids, such as: automated systems lifts trolleys. |
General features and functions of multimedia equipment are: | accessible to general users without a high level of specialist knowledge frequently used by non-specialists. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist